Privacy Policy

1. Introduction

Buddha Hospital & Research Centre International Foundation ("Buddha Hospital", "we", "us"), operated under Buddha Trust in Padrauna, Kushinagar, Uttar Pradesh, respects the privacy and confidentiality of our patients, visitors, and website users. This Privacy Policy outlines what information we collect and how it is securely handled.

2. Information We Collect

When you submit an appointment request, contact inquiry, or register at our hospital helpdesk, we may collect:

• Patient Identifiers: Name, phone number, gender, age, and optional email address.
• Consultation Preference: Requested department, preferred doctor, and requested date.
• Clinical Context: Brief self-reported reason for visit (optional) to assist in triage.
• Scheme Verification Data: Ayushman Bharat card numbers and Aadhaar details for government eligibility checks.

3. How Your Information is Used

Your details are used strictly to:

• Coordinate doctor consultation schedules and confirm appointments by telephone.
• Process admission and verification under the Ayushman Bharat PM-JAY portal.
• Respond to your direct medical or hospital inquiries.
• Maintain essential clinical documentation required by healthcare regulations in Uttar Pradesh, India.

We do NOT sell, rent, or share personal contact numbers with commercial marketers or third-party advertisers.

4. Medical Records Confidentiality

All clinical diagnostic records, laboratory findings, operative notes, and doctor prescriptions are kept confidential in accordance with Indian medical ethics and legal standards. Access is restricted to authorized clinicians, nursing staff, and authorized administrative officers involved in patient care.

5. Contact Regarding Privacy

If you have questions regarding our privacy practices or wish to update your records, please contact our administrative desk: